iPhone Repair and Service
How can i get my iPhone service?
Schedule a visit
Make an appointment or simply walk-in to our office.
Send in for repair
Arrange to mail your product directly to us.
Contact us
Talk to our customer service officer.
Before your visit
Please ensure that the below steps are taken, failure to do so may result in your device not being able to be worked on.
Back up your data
Backup your data before sending your device for repair. Data may be erased or the device replaced during the service. iCentre is not responsible for any data loss or consequential damage. For device on how to back up please visit here.
Find My turned off
Please ensure Find My is turned off on your device. If enabled when the device is being worked on, our service technicians will be unable to complete any work. Find out how here.
Featured services
Screen repair
We replace cracked screens for a fee. Accidental damage isn't covered by the Apple warranty.
Screen repairs are eligible for coverage for accidental damage from handling with your AppleCare+.
Battery repair
Due to custom regulations and restrictions, stand alone battery are not allow to ship in Fiji.
Instead Apple offer whole iPhone replacement for a low-cost under battery price only.
Warranty
The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, wireless chargers, or cases.
Our warranty is in addition to rights provided by consumer law. Depending on the issue, you might also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.
If your situation isn’t covered, you’ll pay a fee. If the issue with your iPhone is ineligible for service, you might pay the full replacement value.
Guarantee
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.
Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.
What can we fix?
iPhone XR
iPhone 11, 11 Pro, 11 Pro Max
iPhone 12, 12 mini, 12 Pro, 12 Pro Max
iPhone 13, 13 mini, 13 Pro, 13 Pro Max
iPhone 14, 14 Plus, 14 Pro Max
iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
iPhone 16, 16 Plus, 16 Pro, 16 Pro Max
iPhone Service Pricing
Model
Diagnostic Fee
Software Fee
iPhone (12 to 16 Models)
$67
$146
iPhone (XR to 11 Models)
$47
$97
Service Inclusion
Diagnostic Test (MRI), Cleaning, Reformatting (Mac) / Restoration (iOS) Software Update, Service Report and Service Recommendation
Preventive Maintenance Package
Product
Fee
iOS Devices (iPhone 12 to 16 Models)
$146
iOS Devices (iPhone XR to 11 Models)
$97
iPhone 16 model
Out of warranty repair
Model
Display
*Battery
Back glass
iPhone 16
$1,079
$529
$609
iPhone 16 Plus
$1,239
$529
$669
iPhone 16 Pro
$1,239
$589
$609
iPhone 16 Pro Max
$1,369
$589
$679
iPhone 15 model
Out of warranty repair
Model
Display
*Battery
Back glass
iPhone 15
$1,109
$529
$609
iPhone 15 Plus
$1,159
$529
$609
iPhone 15 Pro
$1,159
$529
$609
iPhone 15 Pro Max
$1,279
$529
$669
iPhone 14 model
Out of warranty repair
Model
Display
*Battery
Back glass
(Rear system)
iPhone 14
$969
$529
$609
iPhone 14 Plus
$1,109
$529
$669
iPhone 14 Pro
$1,109
$529
$1,739
iPhone 14 Pro Max
$1,229
$529
$1,739
iPhone 13 model
Out of warranty repair
Model
Display
*Battery
Back glass
(Rear system)
iPhone 13
$969
$489
$1,209
iPhone 13 mini
$839
$489
$1,069
iPhone 13 Pro
$969
$489
$1,549
iPhone 13 Pro Max
$1,109
$489
$1,739
iPhone 12 model
Out of warranty repair
Model
Display
*Battery
Back glass
(Rear system)
iPhone 12
$969
$489
$1,209
iPhone 12 mini
$839
$489
$1,069
iPhone 12 Pro
$969
$489
$1,549
iPhone 12 Pro Max
$1,109
$489
$1,739
iPhone 11 model
Out of warranty repair
Model
Display
*Battery
Back glass
(Whole unit)
iPhone 11
$689
$489
$1,249
iPhone 11 Pro
$969
$489
$1,999
iPhone 11 Pro Max
$1,109
$489
$2,149
iPhone XR model
Out of warranty repair
Model
Display
*Battery
Back glass
(Whole unit)
iPhone XR
$1,249
$689
$489